Implementation Fear !!
In our last article, we talked about losing your know-how and the best way to prevent that from having negative effects on your organization. In this follow-up article, we’re focused on overcoming the fear associated with prioritizing, planning and finally executing the effort to stop the knowledge loss. In essence, the problem we’re trying to solve is this - Your company has thousands of processes in place, some are documented, while many others are wandering around in your employee’s heads. How on Earth do you make capturing those undocumented processes a priority for the organization?